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While there is no way to provide answers for every possible question...Below
are some of the more frequently asked questions we have received. If you still need help with a specific question click -
I
Have a Question - and we will respond A.S.A.P.
Please choose one of the following questions to be taken to the answer:
Q. I was in the process of submitting a resume
via your web site and had a problem trying to copy my resume (in MS Word 97
format) in to the window provided.
A. In order to paste your resume into the provided window:
1. Copy the resume from Word by opening/viewing the document in Word and
selecting from the menu bar at the top of the window Edit - select all, then
Edit copy.
2. Go back to the enrollment page where you want to paste the resume.
3. Click into the text box where you want to paste the resume. You will see
your cursor blinking in the box.
4. Go to the menu bar at the top of the browser and select Edit - paste. This
will put the resume into the text area.
5. View what you have pasted in and make sure that all is visible within the
limits of the box.
Q. My resume will not fit within the text box width
you provided. Any suggestions?
A. The text entry box is somewhat miniaturized creating a "print
preview" appearance. If the lines run long to the right end of the window,
click your cursor into the last open space and hit the enter key to force the
text to the next line. Copying a resume from another program doesn't always
bring the line breaks and general formatting with it. You may use HTML code in
the box.
Q. How do I delete my resume from the Food
Industry Jobs.Com resume database?
A. Choose the "edit resume" option on the navigator bar on the job
seeker home page and enter user name and password, then choose
"delete" option
Q. Is there any way to make sure my data is on active
status?
A. In order for employers to access your resume you must allow them to. You
do this when you submit your resume with the YES button chosen at the bottom of
the registration page. You will notice the YES button is chosen by default. This
makes your resume available to all enrolled employers unless you change it to
NO.
Q. Is it ok to paste in my resume that is HTML
formatted?
A.NO. Do not use HTML when submitting your resume. Your resume will be viewed
by recruiters with widely varying screen dimensions, including Palm Pilots. Your
resume might be converted into straight ASCII text and imported into a database
or resume management software.
Q. I am interested in any Business
Administration/marketing positions you may have at the college entry level. I
was not able to do a search by this qualification and thought someone at your
address might be able to give me a little bit of direction.
A.You can search this type or any other type of openings in the company by
using those words as keywords in the Keyword Search. If they are included in the
job description the search results will include a link to that opening.
Example: marketing, Business Administration
These words will result in job descriptions that include either marketing or
business administration or both.
Example: Business Administration
These words together result in job descriptions that include both words in the
order you type them in.
Example: Business Administration and marketing and entry level
These words result in job descriptions that include all of these words.
Q. How do I select more than one choice in a list
box? I am using Netscape 3.0 and a Mac. I can select one item, but when I hold
down the shift key and select another, everything in between is also selected.
A. With a PC using windows or a Mac the shift key is for sequential
selections and both work the same way....choosing all between. On the PC, to
select non-consecutive choices, select one choice and then hold the CTRL key
down while clicking on other choices. On a Mac, the "open apple" key
is used in place of the PC's CTRL key.
So .... select the first in the list that applies and then hold down the open
apple key while selecting others in the same list.
Q. I would like to print my information/resume. How do
I do this?
A. What you can see in your browser program can be printed. When you are
viewing your resume, Click on File at the top of the browser. Select Print.
Q. Is there a fee for using the Food Industry Jobs.Com
web site?
A. No, Food Industry Jobs.Com is a completely free service for all job
seekers. Prior to any change in this policy, you would be notified.
Q. I would be pleased to know if your services to job
seekers extends to Canada?
A. At the present time - the answer is No. For the future we are
investigating a variety of international countries.
Q. Can I change my username and password?
A. No. If you lose your password or user ID, you may click on the Update
Resume link and when you are prompted for the user name and password, you will
also see a link asking "Forgot User Id or Password?" Click this link.
You are asked for your email address. Provide the email address you gave us in
the registration data. This address is where we immediately mail the user name
and password.
If you have a reason to create multiple resumes, you will need to register as
a new user each time because only one resume is associated with a specific user
name and password.
Q. Is my resume confidential?
A. When you enter your profile information, it's your option to make certain
portions private. If you actually cut and paste your resume, then that
information becomes available to all paying member companies. In the very near
future, even your resume can be posted confidentially. We will let you know when
that option goes live...
Q. How can I tell if my profile or resume has been
viewed by anyone?
A. We are able to track the number of times a resume has been viewed and in
the future may make these statistics available to job seekers. Currently, we
don't charge job seekers for using Food Industry Jobs.Com. If we provide
tracking services, we may have to begin charging a nominal amount.
Q. How can I delete my resume from the FIJ system?
A. You can delete your resume by either selecting the "deactivate"
option from the "edit resume"page or you can uncheck the small box
near the top of your personal profile page. After deactivating your
resume/profile it will no longer be accessible by our members but it will remain
in the database for a short while before being permanently deleted.
Q. My career scout is no longer showing in
the list, what happened?
A. The expiration default is set at thirty days. If this date was not changed
when you originally created the scout, it will automatically expire in that set
number of days. If you want your scouts to remain active for more than thirty
days you must change this field to 45, 60 etc. Note: Max is 60 Days....
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